Community Development

Welcome to the City of Norcross Community Development Department. The goal of the Community Development Department is to promote and protect the city through the use of planning and development practices while providing professional and efficient customer service.


The Community Development Department is responsible for working with:
  • Boards and commissions
  • The citizens of Norcross
  • The development community
  • The elected officials

The department manages:
  • Building construction
  • Comprehensive Plan Amendments
  • Current and long-range planning
  • Design and Construction of Grant Funded Projects
  • Land development
  • Permitting
  • Zoning

Community Development office also acts as staff to the:
  • Planning and Zoning
  • Planning and Zoning Board of Appeals
  • Tree Board
  • Architectural Review Board

Planning and Zoning, Board of Appeals, and Mayor & Council Policy

Norcross Comprehensive Plan
The Comprehensive Plan is a policy guide for making rezoning and capital investment decisions and sets policies for City officials and staff concerning the future development of Norcross. The Comprehensive Plan is updated at a minimum of every five years. The Mayor and Council of Norcross adopted the city’s newest Comprehensive Plan which can be viewed by visiting “Imagine Our Future” 2040 Comprehensive PlanTechnical AddendumFuture Development Map and Comprehensive Plan Amendment. Throughout 2018 and early 2019, the Community Development and Planning Department worked diligently with the consulting team from Jacobs, performed numerous interviews with stakeholders, two pop up events, two community open houses, a month long online survey and worked for four months with an appointed 18-member Steering Committee to develop these plans. This plan lays out the future vision and goals for the community, and also establishes priority needs and opportunities. A five-year work program of distinct activities, initiatives, programs and administrative systems are also outlined to implement the plan.

Norcross is currently in the process of updating its Comprehensive Plan with the consulting team at Jacobs in addition developing a new Unified Development Ordinance (UDO) which will combine all zoning and development regulations into one complete or unified document for ease of reference. To follow process, leave comments, and to see draft items and documents, please visit the plan page at

Zoning/City Limits Map