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Administration
Director of Public Works, Utilities & Parks
The Director of Public Works, Utilities, and Parks manages the various public works departments such as street and highways, parks, as well as the public utilities, including power, stormwater, and sanitation.

Mary Beth Bender, Director of Public Works, Utilities & Parks/Assistant City Manager, has been an employee of the city for 17 years. She is a member of the American Public Works Association, Georgia Recreation and Parks Association, the International Association of Administrative Professionals, National Youth Sports Coaches Association, and the Southeast Festival & Events Association. Mary Beth has achieved the Certification in Public Works Management from the Carl Vinson Institute of Government.  Mary Beth can be reached at 678-421-2000.

Melissa Zeigler is the Executive Assistant for the Department of Public Works, Utilities & Parks. She can be reached at 678-421-2031.

Norcross Power
Norcross Power has two main sub-stations in the city with a total of seven circuits. There are approximately 25 tie points within the system to make back-feeding between circuits during an outage faster and more dependable. Off system, Norcross Power has three more stations in Cumming, John's Creek, and Tucker. Norcross Power, combined with its Metering Department, has eleven employees.

Steve Gaines, Electric Superintendent, began working for the Norcross Electrical Department in 1990. While employed with the city, he completed the lineman apprenticeship program with the Tennessee Valley Public Power Association. He holds a certificate in management from Carl Vinson Institute and has completed certification of line design and staking from  Power Delivery Associates. Steve can be reached at 678-421-2058.

Public Works
The Public Works Administration Department manages the various public works entities for the city. This department is in charge of construction, repair, and maintenance of all city-owned property, as well as coordinating equipment and manpower within the public works department. Maintenance of street signs and right-of-ways also are done by this department. Maintenance of all streets, and facilities are the responsibilities of the Public Works Department.

John Davis, Public Works Superintendent, is an 21 year veteran with the City of Norcross. John attended Calhoun State Community College earning an Associates Degree in Business Management. John has achieved the Certification in Management from the Carl Vinson Institute of Government. John can be reached at 678-421-2069.
 
Parks
Come relax in one of our city's beautiful parks, among winding sidewalks, gorgeous landscapes, and spectacular trees, including the towering American elm in Betty Mauldin Park, the largest American elm in the state of Georgia, and over 100 years old. Take a walking tour or ride your bike (bike racks available at all parks) and enjoy all of our city's 1,123 trees. 

Mike Jones, Parks Superintendent, has worked for the City for two years. Mike attended Alabama State University and has a Bachelor of Science degree in Business Administration. Mike can be reached at 678-421-2010.

Stormwater
The stormwater utility falls under the purview of the Public Works and Utilities Department. A stormwater fee is charged to control and improve the discharge of water from property to meet EPD standards. The fees are used to improve and maintain drainage, to reduce flooding, property damage and to comply with new state and federal regulations. The City of Norcross worked hard to create a fair and equitable stormwater fee schedule. Property owners in the City pay only $1.25 per 100 square feet of impervious area; this is almost half of the $2.46 which is charged by Gwinnett County.

Donald Maxwell Has worked 35 years in construction industry. 30 years running construction equipment in grading and pipe construction. Have worked for city for 4 years. A member of APWA have earned certification of Public Works Management from Carl Vinson Institute of Government . Have Utility Manager license with Ga state licensing Board. Certified MS4  Stormwater inspector..National utility contractors Association Competent person in Trenching and Shoring and confined spaces