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City Manager
JOB FAMILY: Executive 
Manages and directs the daily operations of the City government in accordance with local ordinances and laws and with policies prescribed by the Mayor and Council.
SUPERVISES: (TITLES) Director of Community Development; Director of Public Works and Utilities; Director of General Government Administration, Clerk of Court, Chief of Police, Human Resource Manager, Public Relations Manager, Welcome Center Manager and City Clerk 
COST CENTER #: City Manager

• Duties include directing the administrative activities of the City;

• Acting as focal point for strategic planning programming, and budgeting; serving as liaison between the City staff and Mayor and Council;

• Supervising the City’s department directors; assisting the general public;

• Serving on various boards and committees

• Responsibilities involve extensive interaction with City employees, Mayor and Council, local, state, federal and international governmental officials, business executives and community leaders, Norcross citizens, news media, attorneys, and the general public. Work is performed independently under the broad policy guidance and direction levied by the Governing Body.

• Supervises the Director of Community Development, Director of Public Works, Director of Public Utilities, Director of General Government Administration, Clerk of Court, the Chief of Police and the City Clerk, including:
o Recruits, selects, evaluates, reviews progress and directs changes as needed;
o Decides performance rewards;
o Counsels, mediate, and terminates (when necessary 
• Any other duties as assigned.

• Provides policy advice and overall operational guidance to the Mayor and Council and implements policies and programs as adopted and prescribed by the Mayor and Council.

• Reviews and approves major personnel decisions within assigned departments such as hiring, evaluating, disciplining, and terminating City employees.

• Develops administrative procedures affecting the overall operation of City Hall.

• Monitors the effectiveness of personnel policies, financial management procedures and other administrative procedures affecting all City departments; assists in developing or revising related policies and procedures.

• Develops “requests for proposal,” reviews incoming bids, and recommends and/or selects final contractors for professional consulting services.

• Exercises fiscal control over major purchases in accordance with established purchasing procedures.

• Reviews and negotiates lawful contracts on behalf of the City.

• Manages and coordinates the preparation of the annual operating budget with City departments; submits proposed budget to Council for approval; and monitors City expenditures and revenues to ensure compliance with adopted budget.

• Directs the development of the City’s capital improvement plan involving major improvements to the City’s infrastructure system and municipal government facilities.

• Assists in the planning and long-term strategy for future development and expansion or reduction of City services and operations.

• Oversees long-term planning activities for the community and guides policy formulation for growth management, land use and zoning; oversees the implementation of policies as adopted by the Council such as the City’s Comprehensive Plan and Development Regulations.

• Attends council meetings, pre-council meetings and executive sessions and provides professional assistance, guidance and recommendations to elected officials.

• Advises Governing Body on matters of ethics, and represents City staff in daily interaction with the general public, businesses, the news media, community organizations, government officials, courts and other entities.

• Serves as necessary as the City’s representative in lawsuits or grievances affecting the municipal government.

• Submits regular and special written reports to Mayor and Council concerning key issues and the operation of the City.

• Conducts internal staff meetings with department heads, conducts quarterly employee meetings, and presides over various work sessions.

• Develops and reviews materials, reports, memos for inclusion in the Mayor and Council packets.

• Attends seminars, conferences and educational training sessions to remain current in the profession.

• Participates in various professional associations, organizations and community service clubs to enhance professional growth, to learn about new practices and trends in city management, and to remain informed of current affairs affecting the Norcross community and Atlanta Region.

• Speaks to various community service clubs, professional organizations and groups as a key representative of the Norcross municipal government. 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience
• Master’s degree in Public or Business administration or related field from an accredited college or university if preferable

Knowledge, Skills and Abilities
• Ten years of progressively responsible management and leadership experience in the administration and management of large organizations, preferably in government.

• Any equivalent combination of education and experience is acceptable.

• Knowledge of policy issues, management principles and practices relating to local government administration and operations.

• Knowledge of theory and application of modern management, problem solving, business policies, and strategic planning techniques.

• Knowledge of standard policies and practices in governmental accounting, finance, purchasing, cash management, public works, public safety, human resources, and urban planning.

• Knowledge of state and federal laws affecting municipal government operations.

• Skill in communicating effectively, both orally and in writing.

• Skill in coordinating and facilitating meetings.

• Skill in dealing effectively with the news media, the general public and the community.

• Skill in dealing tactfully and courteously with citizens, City employees, elected officials and the general public.

• Skills in human relations, mediation, arbitration, and negotiating techniques.

• Skill in operation of listed tools and equipment.

• Ability to develop long-term plans, programs, and budgets and to evaluate results.

• Ability to analyze data, trends and facts to derive accurate and relevant conclusions regarding such information.

• Ability to develop clear, concise and accurate written communications such as policies, procedures, reports and correspondence.

• Ability to establish and maintain effective working relationships with elected officials, City employees, Norcross citizens, and the general public.

• Ability to establish and manage priorities and work programs to ensure that services and functions are performed in an efficient and responsive manner. 
 Equipment and Applications
• Possession of valid State of Georgia Driver’s License (Class C) and a satisfactory Motor Vehicle Record (MVR).

• Must be able to work evenings and odd hours; must be able to respond to on-call emergencies at anytime.

• Must be bondable by a surety company.

• Personal computer and related software, including word processing and spreadsheet software; printer; calculator; telephone; and fax and copy machine.

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is:

• Frequently required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk and hear

• Occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl

• Occasionally lift and/or move up to 30 pounds

• While performing the duties of this job, the associate may be occasionally exposed to fumes or airborne particles and toxic or caustic chemicals

• Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus

• The noise level in the work environment is usually low