Go To Search
Help Center
Click to Home

Community Development

JOB FAMILY: Executive 

This position is responsible for managing the operations of the City's Community Development, Code Enforcement, and planning activities, through serving in the role of City Planner. This is accomplished by providing planning for short range (current zoning) and long range (future land use) plans, including reviewing and analyzing zoning requests, site plans, and architectural review. 
SUPERVISES: Second Floor Receptionist
CDD Administrative Coordinator
City Engineer
Code Enforcement
Building Official
COST CENTER #: Community Development Department

General duties include administering land use laws, planning principles, state and federal laws, real estate law, city codes, construction codes, fire codes, and the federal ADA. These guidelines require judgment, selection and interpretation in application. This position consists of varied analytical, supervisory and technical assistance tasks.

• Coordinates the comprehensive city planning process: develops land use and goals and objectives, ensures public involvement in the process, and coordinates the documentation of a city plan.

• Administers the city zoning ordinance: drafts new ordinances, supervises the enforcement of existing ordinances, administers rezoning and appeals, and serves as a member of the area planning commission.

• Has oversight to the Code Enforcement Supervisor and Officers to enforce City ordinances.

• Works with the ED Manager to implement economic development strategies.

• Has oversight to the City Engineer. Works with the City Engineer with concern to City Capital Projects.

• Has oversight to the Building Official.

• Serves as official secretary and staff to the Architectural Review Board, Zoning Board of Appeals and Planning and Zoning Board; presents appeals to the boards and processes requests for zoning variances. Schedules and prepares agendas for Planning and Zoning Board, Zoning Board of Appeals and Architectural Review Board meetings. Plans for and holds public meeting or hearings, including public notices, press releases, and notices to affected property owners when required in compliance with adopted procedures. Arranges site visits and meeting logistics as required.

• Writes and produces a brief description or summary of proposal, issue or request; including facts, applicable requirements and analysis of proposal related to criteria, standards, regulations, policies and procedures. Writes conclusions and recommendations for Planning and Zoning Board.

• Orients new commission member to the Norcross’ structure, vision, operations and specific issues. Informs board members of technical processes such as code revisions, regional issues, award programs, growth management, etc.

• Compiles and analyzes data on economic, social and physical factors affecting land use to recommend governmental measures affecting land utilization consistent with community needs.

• Administers the city land development regulations: issues land development permits, provides information to the public on development issues, and processes appeals.

• Reviews development and related land use permit applications, site plans, variance applications, certificates of appropriateness etc. Examines applications for compliance with established plans and ordinances, and applicable local, state or federal regulations; solicits input from appropriate staff, schedules hearing and actions, monitors applications through the approval process, enforces compliance with regulations, prepares reports and related data as required and addresses complaints.

• Provides technical and professional advice; draft reports and makes presentations to the City Council, boards, commissions, civic groups and the general public.

• Administers the city building codes, including directing the issuance of permits and supervising the provision of building inspection services.

• Supervises the work of departmental personnel, prepares the departmental budget, and monitors expenditures under the current budget.

• Performs annual personnel performance evaluations and managers work performance improvement plans with staff if needed.

• Maintains official city limits, zoning, land use, and thoroughfare maps.

• Supervises the development and implementation of ordinances and special studies; and monitors conformance of development projects to local, state and federal regulations.

• Serves as the Americans with Disabilities Act (ADA) Coordinator for the city.

• Any other duties as assigned.

The purpose of this position is to manage the development of the city. Successful performance helps ensure the orderly development of the city, affects the quality of economic opportunity for city residents, and affects the image of the city. 

Contacts are typically with the general public, property owners, real estate developers, attorneys, architects, engineers, bankers, landscape architects, elected officials, and city, county, state and federal officials. Contacts are typically to provide or exchange information, resolve problems, provide services, motivate personnel, and negotiate matters.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience

• Bachelor's degree in Urban Planning or a related field from an accredited college or university.

• Preference may be given to those candidates with a Master's degree in Urban Planning or Public Administration.

• Five to ten years of experience in planning, zoning and development review with some supervisory experience. Equivalent combination of education and experience.

Knowledge, Skills and Abilities

• Knowledge of theories, practices and procedures of community planning, economic development, zoning, land development, construction and building.

• Knowledge of City, County, ARC, state and federal codes, ordinances and regulation pertaining to land development and planning.

• Knowledge of zoning principles, laws and regulations.

• Knowledge of building construction standards, methods and related codes.

• Knowledge of real estate law.

• Knowledge of city codes, policies and procedures.

• Knowledge of federal regulations affecting city business, including ADA regulations.
• Knowledge of management and budgeting principles and practices.
• Ability to review, understand and interpret design drawings, site plans, construction specifications, engineering plans, maps and plats.

• Ability to prepare and deliver presentations.

• Ability to communicate clearly and effectively, orally and in writing.

• Ability to establish and maintain effective and courteous working relationships with City employees, City officials, developers, builders, contractors, lawyers, architects and the general public. 
Equipment and Applications 

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the associate is:

• The work is typically performed with the employee sitting at a desk with intermittent standing, walking or stooping. The employee must be able to distinguish between shades of color.

• The work is performed in an office and occasionally at building inspection sites. The employee is exposed to occasional inclement weather.