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Human Resources
POSITION TITLE: HUMAN RESOURCE MANAGER
EXEMPTION STATUS: EXEMPT
JOB FAMILY: JOB
LEVEL: 27

GENERAL POSITION SUMMARY: Under general supervision, manages various personnel programs and activities such as the employee benefits program, initial payroll information, employee training, personnel record keeping, and employee hiring and terminations. This position also serves as Pension Secretary.

POSITION RELATIONSHIPS 

SUPERVISED BY: CITY MANAGER

GENERAL DUTIES AND RESPONSIBILITIES:
 • Manages the Employee Assistance Program, which includes the administration of all employee benefits programs including insurance, workers’ compensation, vacation, sick leave, problem resolution, FMLA and COBRA; counsels and assists employees in all areas of personnel management.

 • Maintains confidential personnel files; updates personnel and computer files; prepares and maintains various records such as sick leave, vacation, and holiday pay; administers the completion and processing of appraisal forms; maintains employee insurance files; maintains workers’ compensation files.

• Functions as Pension Committee Secretary, overseeing the retirement program for the City, securing proper documentation and administering this benefit.

• Performs recruiting duties which involves providing applications and assistance to job applicants, advertising available positions both internally and externally, selecting and interviewing applicants, conducting reference checks and job histories, coordinating criminal history checks, scheduling pre-employment physical and drug screen testing, and providing information and assistance to employees regarding benefits, procedures and policies. • Performs various personnel administration tasks such as instructing, planning, maintaining standards, coordinating activities, allocating personnel, acting on employee problems, and recommending transfers/ promotions, discipline, termination, and salary increases.

• Performs new employee orientation and exit interviews for all employees.

• Processes terminations, which involves such duties as sending disciplinary actions/warnings forms and completing termination forms. Monitors the administration of disciplinary actions/warnings/terminations during employee-director conferences.

• Prepares various records and reports such as personnel reports, special reports, correspondence, and personnel forms.

• Receives, reviews and files various records such as job applications, insurance forms, payroll information, correspondence, personnel forms, and other documents associated with the daily responsibilities of this position. 
• Maintains Norcross Personnel Handbook and Pay Plan documentation.
• Serves as backup to City Clerk as needed.
• Performs other related duties as required.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Maintenance of all personnel directives and administration tasks to insure total confidentiality for all personnel.

 ADDITIONAL DUTIES AND RESPONSIBILITIES
• As directed by the City Manager.

JOB SCOPE • Requires the ability to interpret guidelines including applicable Federal and State laws, City Codes, the Norcross Personnel Handbook. These guidelines require sound judgment in application.
 COMMUNICATIONS/CUSTOMER CONTACT
 • Is able to communicate in a professional manner with all City employees and other groups involved in the operations of the city.

COMPETENCIES/SPECIFIC EXPERIENCE OR TRAINING PREFERRED:
Education and Experience: • Bachelor's degree in public or personnel administration. Five or more years of personnel experience; or any equivalent combination of training and experience which provides the required skills, knowledge and abilities.

Knowledge, Skills and Abilities
 • Has thorough knowledge of personnel methods, laws, policies and procedures as they pertain to the responsibilities of Personnel Manager.
• Is able to manage and administer various personnel programs such as employee training and orientation programs, safety programs, etc.
 • Is knowledgeable of employee rights and the laws which govern same.
 • Is knowledgeable of training methods and has the ability to instruct others through explanation, demonstration, and supervised practice; or making recommendations on the basis of technical disciplines.
• Has the ability to give oral and written instructions, schedule daily activities, and establish short and long-term priorities in order to meet established goals. 

POSITION DESCRIPTION
• Is skilled in applying independent judgment and discretion in managing the personnel function including such difficult situations as resolving conflicts/disputes, hiring/terminating employees, providing employee counseling, etc. • Has good personnel management, writing, communication, organizational and human relations skills.
• Requires ability to read directions, instruction and methods of procedures. Ability to write a report with proper spelling and punctuation; learn and understand relatively complex administrative and personnel related principles and techniques; and the ability to record and deliver information, explain procedures and follow verbal and written instructions.
• Requires the ability to compare and/or judge the readily observable functional, structural, or compositional characteristics of data, people, or things. Equipment and Applications • Must be able to operate a variety of automated office machines which includes a computer, printer, calculator, etc.

JOB CONDITIONS: (SEE EXAMPLES BELOW)
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is:

• Frequently required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk and hear
• Occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl
• Occasionally lift and/or move up to 30 pounds • While performing the duties of this job, the associate may be occasionally exposed to fumes or airborne particles and toxic or caustic chemicals
• Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus
• The noise level in the work environment is usually low