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Support Services

Support Services Division

The Support Services Division is commanded by a Captain, who answers directly to the Chief of Police and is responsible for the day-to-day management and supervision of the following:

  • Professional Standards Lieutenant
  • Criminal Investigations Sergeant
  • Crime Suppression Team Sergeant
  • Communications/Records Sergeant
  • Code Enforcement Sergeant
  • Emergency Services

The Support Services Division area of responsibility covers a wide variety of day-to-day operations focused on providing the Norcross community with the highest possible level of professional service. 

Contact Us


Cpt. Parnell 

Captain Beverly Parnell
Support Services Commander
770-448-2111, ext. 2316

Support Services: 

Sergeant Natalie Watson
Criminal Investigations Division
770-448-2111. ext. 2337

Joan Heckert
Records/Communications Supervisor
770-448-2111, ext. 2300

Jeramy Anderson
770-448-2111, ext. 2309

Erin Taylor
Crime Analyst/Administrative Support
770-448-2111, ext. 2317