- Business & Development
At Norcross Department of Public Works, Utilities, Parks and Recreation, we are committed to operating a safe, reliable, open, and innovative department with uncompromising integrity.
We endeavor to support and enhance a high quality of life for the city's residences, businesses, and visitors by providing a premier safe and engaging park system and a well-planned, environmentally sensitive, cost-effective utility structure.
The infrastructure of the City of Norcross is maintained by Director Craig Mims and the staff of the Public Works and Utilities Department. The responsibilities of the department include the maintenance of utilities such as Power, Water and Sewer along with roads, storm water, sanitation and parks.
The City of Norcross is a proud member of MEAG (Municipal Electric Authority of Georgia) which is a public power authority made up of 49 Georgia municipalities who produce and distribute their own power. MEAG was formed to help keep rates competitive for all of its members. Rates from such groups are generally lower than local competitors. In 2008 the City spent $6,783,328 maintaining and expanding electrical services to its residential and commercial customers. Norcross services 4200 customers and maintains 84 miles of electric lines. While most of the City's territory is within the borders of Norcross, the City is allowed to bid on projects that have a load of 900 kW or more.
The Street Division maintains approximately 61 miles of city streets. The department repairs and maintains sidewalks, medians, shoulders and ditches within the right-of-way of the City's streets. The City has moved forward with an aggressive road repair program. This program has operated so well, the City is ahead of schedule and in a position to pave more roads faster than previously anticipated. Roads and sidewalks are paid for by the general fund of the City, through SPLOST, or through grants submitted by City staff.
The stormwater utility falls under the purview of the Public Works and Utilities Department. A stormwater fee is charged to control and improve the discharge of water from property to meet EPD standards. The fees are used to improve and maintain drainage, to reduce flooding, property damage and to comply with new state and federal regulations. The City of Norcross worked hard to create a fair and equitable stormwater fee schedule. Property owners in the City pay only $1.25 per 100 square feet of impervious area; this is almost half of the $2.46 which is charged by Gwinnett County.
Come relax in our city's beautiful parks, among winding sidewalks, gorgeous landscapes and spectacular trees, including the towering "American Elm" in Betty Mauldin Park, the largest American Elm in the state of Georgia and over 100 years old. Take a walking tour and enjoy all of our city's 1,123 trees, guided by our illustrated Norcross' Historic Tree Walk Brochure (free guide brochure available at the Norcross Welcome Center).
In 1988, Norcross converted from a City operated solid waste collection system to a privately operated system. The City offers refuse collection through a contractual agreement with Advanced Disposal for both residential and business collection. Residential collection is done once weekly at the curb. Back door or side yard pickup is provided to residential customers who are disabled. Medical certification is required for this service. Commercial dumpster customers may be serviced from one to six times per week based on the volume of waste generated.