Community Development

Welcome to the City of Norcross Community Development Department. The goal of the Community Development Department is to promote and protect the city through the use of planning and development practices while providing professional and efficient customer service.


The Community Development Department is responsible for working with:
  • Boards and commissions
  • The citizens of Norcross
  • The development community
  • The elected officials

The department manages:
  • Building construction
  • Comprehensive Plan Amendments
  • Current and long-range planning
  • Design and Construction of Grant Funded Projects
  • Land development
  • Permitting
  • Zoning

Community Development office also acts as staff to the:
  • Planning and Zoning Board
  • Planning and Zoning Board of Appeals
  • Tree Board
  • Architectural Review Board
  • Sustainable Norcross Commission
  • Historic Preservation Commission

Board Calendars, Application Deadlines and Fee Schedules

2022 Meeting Calendar
*Please read carefully as due dates have changed.
Fee Schedule

Norcross Comprehensive Plan and Unified Development Ordinance
The Comprehensive Plan is a policy guide for making rezoning and capital investment decisions and sets policies for City officials and staff concerning the future development of Norcross. The Comprehensive Plan is updated at a minimum of every five years. The Mayor and Council of Norcross adopted the city’s newest Comprehensive Plan which can be viewed by visiting “Imagine Our Future” 2040 Comprehensive PlanTechnical AddendumFuture Development Map and Comprehensive Plan Amendment. Throughout 2018 and early 2019, the Community Development and Planning Department worked diligently with the consulting team from Jacobs, performed numerous interviews with stakeholders, two pop up events, two community open houses, a month long online survey and worked for four months with an appointed 18-member Steering Committee to develop these plans. This plan lays out the future vision and goals for the community, and also establishes priority needs and opportunities. A five-year work program of distinct activities, initiatives, programs and administrative systems are also outlined to implement the plan.

The city also adopted a new Unified Development Ordinance (UDO), which combines zoning and land development regulations into one document. All of the tools related to development codes were compiled into one easy to read and understand document with the ability to direct and encourage development in a manner consistent with the city’s vision and goals as established in policy documents such as the adopted Comprehensive Plan.

More information about these two projects can be found on

Change of Occupancy

In an effort to still provide top notch customer service, the Community Development and Planning Department, along with partner ePlan Solution, have developed the attached process for requesting a Change of Occupancy.  If you need to request a Change of Occupancy, you may follow the directions in the COA Walkthru form attached and submit requests via this portal.  See the full Business License Packet for all instructions on additional information that needs to be submitted as well as how to request inspections.

COA Application 
COA Walkthru

Zoning/City Limits Map