While we still highly encourage the use of our online portal for payments and form submittals, processing fees have resumed as of August 15. Please see below for specific service information.
Payments can be mailed, dropped off using the City Hall drive-through or night depository box, paid online or called in using 1-844-598-3636. Update: On April 20th, Mayor and Council voted to amend the city's emergency ordinance, providing a mechanism for Norcross Power customers to request deferment of payment. Details on eligibility and applying for deferment can be found here.
Call 770-448-2122 or email email@example.com.
Use the online portal and follow the direction for account setup and submission or call 678-421-2027 for assistance.
Email firstname.lastname@example.org or call 678-421-2027 for assistance.
Email email@example.com or call 678-421-2027 for assistance.
Submit request online. Call 678-421-2069 if any questions.
Sanitation and recycling will remain on schedule, with a few alterations to service. Glass recycling drop-off has been moved from the Public Works lobby to the Public Works parking lot. Bulk item collection, which had been halted during the Shelter at Home Order, is back. Advanced Disposal will collect either one bulk household furniture item per week or up to 5 extra bags that will not fit in a trash cart per week if scheduled at least before 3 p.m. the day prior to a customer’s regularly scheduled pick-up day. Customers may submit requests for bulk-item pickup or report missed pickups at the new sanitation number 678-495-0058, which connects directly with Advanced Disposal. Other requests or concerns can be submitted 24/7 through the city's Request Tracker.
The Municipal Court Office will remain closed to the public for in-person services until city facilities are reopened. However, regular court arraignments resumed on Tuesday, June 9th. Court cases are being rescheduled with a modified court calendar to adhere to social distancing due to concerns with COVID-19. Only defendants will be permitted on the premises. Please click here for more information. To pay municipal court citations, please reference the above “Service Assistance” instructions. For any additional questions, please email firstname.lastname@example.org. If you are paying court citation, payments can be mailed or dropped off using the City Hall night depository box, please write court on the outside of your envelope. Only money orders and checks accepted; no cash.
Probation services and meetings normally held at City Hall will be rescheduled. You can make online payments at payppsi.com/doraville. You will need your name, case number/ticket number, and probation officer’s name to use this site. Any probation questions regarding your case should be directed by phone at 770-455-6880 or email to email@example.com.
Officers will continue to respond to all emergency needs, both day and night. Non-emergency calls are being handled by phone with an officer. Remember, if you live/work in the city, you can call 770-448-2111 for all police needs. Of course call 911 for fire, medical or other emergency. While the window will remain closed, our NPD lobby is open for walk-in emergency needs–the lobby phone connects directly to dispatchers. Police and Accident Reports can be obtained by emailing firstname.lastname@example.org.
City Parks, including pavilions, playgrounds and restrooms, are now open to the public. Please note that the Lillian Park Splash Pad remains closed.
Meetings & Events
Following CDC recommendations, the city will cease public gatherings at city facilities containing more than 10 people until further notice. This includes the cancellation of the following city events: