Smart Grid
The City of Norcross has partnered with the Tantalus metering system. The system consists of AMI (Automated Metering Infrastructure) meters installed throughout the system. These meters can be read more accurately using wireless technology. This keeps the meters read in a timely manner as well as advises when a meter is experiencing any issues. The Tantalus system will allow for an outage notification system that will populate a meter status map advising us of both large and small-scale outages. This will make repairs more expedient and thorough. Also, using this meter technology allows for future time-of-use rates and demand response for our commercial and industrial customers. Norcross Power and Tantalus use the dependable Itron metering platform for their Smart Grid System.

The City of Norcross is committed to providing reliable service, competitive rates, and service policies designed to assist customers in their purchase and use of electric service. To this end, the City of Norcross has adopted a policy to provide refunds to builders and property owners of residential dwellings that install electric water heaters and heat pumps. In order to qualify for a refund, permission to install load management switches on air conditioning units and electric water heaters is required. Interested homeowners should contact "Norcross Power" at 770-448-2122.