The City of Norcross’ Public Works Department keeps the City on the go by delivering essential services while providing superior customer service to the residents and businesses that call Norcross home. Through the planning, design, construction, maintenance and operation of public infrastructure,this department proactively identifies innovative solutions for creating a sustainable city for future generations.

The Public Works Division maintains approximately 86 linear miles of roadway. Public Works repairs and maintains sidewalks, medians, shoulders and ditches within the City right of way. Roads and sidewalks are paid for by the general fund of the City, though SPLOST or through grants submitted by City staff.

City of Norcross Public Works Department is a member of the American Public Works Association (APWA).

Due to the broad range of services provided by Norcross, there were more than 450 individual management practices applicable to this department. These practices include employee training, safety programs, emergency response plans, operation performance measurements, public communication and outreach, project planning and monitoring as well as the evaluation of departmental capabilities and efficiencies in each work unit.