Posted on: June 6, 2023
Confirmed conductor on the ground is cause of outage. Estimated time of restoration- 5:30 to 6:00 AM.
Power Outage Alerts & Updates
Posted on: June 6, 2023
Power Outage in the Beaver Ruin and Brook Hollow area. Crew is enroute to investigate further.
Power Outage Alerts & Updates
Posted on: May 29, 2023
There is a Power Outage in the Beaver Ruin & Brookhollow area due to a car damaging a pole on Brookhollow. Restoration is estimated to take place before 12:00 PM.
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Power Outage Alerts & Updates
Posted on: April 1, 2023
There has been an outage reported for Newbury Rd and Ferentz Trace. Crew is en route to investigate further.
Power Outage Alerts & Updates
Posted on: March 23, 2023
Outage reported on Cochran Dr & Valley Rd. Crews enroute. Advised pole struck by vehicle.
Power Outage Alerts & Updates
Posted on: February 11, 2023
There has been a large power outage reported on the Norcross Power System. Crews are enroute to investigate and restore. Further notifications will follow regarding anticipated restoration time.
Power Outage Alerts & Updates
Posted on: January 13, 2023
There is a large power outage reported in the Brook Hollow area. Crews are enroute to investigate. Updates to follow.
Power Outage Alerts & Updates
Posted on: January 12, 2023
The National Weather Service is forecasting a strong to severe line of storms associated with a strong cold front is expected to impact north and central Georgia Thursday afternoon into Thursday evening. The li...
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Power Outage Alerts & Updates
Posted on: January 3, 2023
Gwinnett County has been placed in an "Elevated" risk category for severe weather and is currently under a Tornado Watch.
Primary Threats & Impacts
Any of the following are possible:
- Damaging Winds > 60 mph
- Tornadoes
- Flash Flooding...
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Power Outage Alerts & Updates
Posted on: December 24, 2022
Norcross Power customers, In an effort to mitigate potential outages, customers are being asked to conserve electric usage where possible. The current weather temperature has the potential to overload system equipment causing failure. This is the time to ...Click to View
Power Outage Alerts & Updates
Posted on: December 24, 2022
Current outage involves Ferentz Trace and Newbury Rd. Estimated Time of Restoration has increased to 2 to 3 hours. Crews are working to identify and correct the issue.
Power Outage Alerts & Updates
Posted on: December 24, 2022
There is a power outage currently at the Ferentz Trace subdivision. Crews are working to restore. Estimated Time of Restoration is 30 Minutes. More alerts will follow if additional time is expected to restore.
Power Outage Alerts & Updates
Posted on: December 21, 2022
Gwinnett County's Office of Emergency Management has provided city officials with the attached Winter Weather Awareness Statement regarding the approaching cold front, for December 21, 2022. We will continue to monitor the situation, and will provide upda...Click to View
Power Outage Alerts & Updates
Posted on: December 12, 2022
Public Works will be having a dangerous tree removed on Thrasher Street between Autry and Holcomb Bridge today. Intermittent lane closures along Thrasher will be needed to complete the job.
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Power Outage Alerts & Updates
Posted on: November 28, 2022
Update- Additional time is needed for repairs- as more issues have been discovered causing the current outage. This will extend the estimated time of restoration to 10:30 PM.
Power Outage Alerts & Updates
Posted on: November 28, 2022
Update- Crew still troubleshooting. issue has been narrowed down. Estimated time of restoration- 30 to 60 minutes. Further updates will continue hourly if not restored earlier.
Power Outage Alerts & Updates
Posted on: November 28, 2022
Customers in the Chastain Manor and Adams Vineyard are experincing a power outage. Crew is enroute to investigate further in an effort restore. An additional update will be sent with further information at 9:00 if the outage is on-going.Click to View
Power Outage Alerts & Updates
Posted on: November 21, 2022
Arborists at SavATree determined a tree located on Hunter St. to be more than 40% dead and deemed a hazard.
The City of Norcross scheduled a tree removal for today, November 21st, and tomorrow, November 22nd. During the removal process, Hunter St...
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Power Outage Alerts & Updates
Posted on: November 20, 2022
Arborists at SavATree determined a tree located on Hunter St. to be more than 40% dead and deemed a hazard.
The City of Norcross scheduled a tree removal for tomorrow, November 21st and Tuesday, November 22nd. During the removal process, Hunter S...
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Power Outage Alerts & Updates
Posted on: November 20, 2022
Arborists at SavATree determined a tree located on Hunter St. to be more than 40% dead and deemed a hazard.
The City of Norcross scheduled a tree removal for tomorrow, November 21st and Tuesday, November 22nd. During the removal process, Hunter S...
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Power Outage Alerts & Updates
Posted on: November 18, 2022
Arborists at SavATree determined a tree located on Hunter St. to be more than 40% dead and deemed a hazard.
The City of Norcross scheduled a tree removal for next week on Monday, November 21st and Tuesday, November 22nd. During the removal proces...
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Power Outage Alerts & Updates
Posted on: November 10, 2022
As Hurricane Nicole makes its way inland, we expect strong winds and the potential for some flooding, which could result in loss of power from downed trees.
Gradual weakening in the storm will occur but rain/wind impacts will remain a...
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Power Outage Alerts & Updates
Posted on: October 24, 2022
There has been an outage detected in the Wexford Drive and Ambers Apartments area. Crew is enroute to investigate. More information will follow if issue is not resolved within an hour of this notification.
Power Outage Alerts & Updates
Posted on: October 10, 2022
Norcross Power customers in the Newbury & Wexford Rd. areas are currently experiencing a power outage. Crew is enroute to investigate further. If this outage is estimated to take longer than an hour, another update will be sent. Click to View
Power Outage Alerts & Updates
Posted on: September 27, 2022
Hurricane Ian is expected to create some potential for flooding as the storm passes east of Norcross and possibly even strong winds. This could result in loss of power from downed trees.
As a Tree City and Platinum Green Community, the City of ...
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Power Outage Alerts & Updates
Posted on: August 22, 2022
We have been made aware that bills with a service date prior the current bill’s June 4th-July 4th, were e-mailed out to customers. Please disregard any bills that have a due date prior to the current one, due 08/15/2022. We are contact...Click to View
Power Outage Alerts & Updates
Posted on: August 11, 2022
OUTAGE- A dead limb has fallen off of Buford Hwy and has taken lines down. Crew is working to isolate damage from system. Estimated time of restoration is 15 to 30 minutes.
Power Outage Alerts & Updates
Posted on: July 27, 2022
In the Seven Norcross area, there will be a 30 to 60 minute outage between the hours of 10:15 and 12:30. This is to repair the damage from the construction incident yesterday. Thank-You for your patience.
Power Outage Alerts & Updates
Posted on: July 26, 2022
Power has been restored temporarily in the Seven Norcross area. Contractors enroute to make permanent repair. There will be a short-term outage tomorrow for cable transfer. That outage duration should be 5 to 15 minutes.
Power Outage Alerts & Updates
Posted on: July 13, 2022
Outage caused by brief high winds causing tree limbs to fall across main line. Crew has closed main breaker to hold.
Power Outage Alerts & Updates
Posted on: July 13, 2022
There has been a large outage reported on the Norcross Power System. This outage affects 500 plus customers in the area indicated on social media. Crews are investigating. There is no need to respond to this message. If you have specific...Click to View
Power Outage Alerts & Updates
Posted on: June 18, 2022
All power should be restored at this time. If you are still experiencing an outage, please call 678-421-2069 and report your address to our call center.
Power Outage Alerts & Updates
Posted on: June 17, 2022
In the areas of Brookhollow, Newbury, and Pinnacle. There will be an outage to clear and repair a downed line. This should last 60 to 90 minutes.
Power Outage Alerts & Updates
Posted on: June 17, 2022
Circuit 1392 (see street list) was hit the hardest by the storm. Estimating an additional 6-8 hours for restoration. Crews are working to clear & replace lines.
Power Outage Alerts & Updates
Posted on: June 17, 2022
Power has been restored to the Mitchell Rd area. Working to restore Circuit 1382 (see street list) Estimated 90-120 minutes.
Power Outage Alerts & Updates
Posted on: June 17, 2022
Outage due to storm. 2,000 plus customers out of power. Crews on site & more enroute. Assessments taking place. Updates to follow.
Power Outage Alerts & Updates