News Flash

Posted on: September 28, 2023

POWER OUTAGE

There is a large Power Outage in the Beaver Ruin/ Brook Hollow area. Crew is enroute to investigate further.

Power Outage Alerts & Updates
Posted on: September 16, 2023

Update! Power Outage Has Been Restored In The Area.

Updated! Power has been restored to all residents. The culprit was a squirrel. 

Power Outage Alerts & Updates
Posted on: September 16, 2023

Power Outages In The Area.

We have been notified that there is a power outage affecting approximately 550 homes. Power crews are on site addressing the situation and will provide update shortly. 

Power Outage Alerts & Updates
Posted on: August 29, 2023

POWER OUTAGE

Power Outage reported in the Wexford Road area. Crew enroute to investigate further.

Power Outage Alerts & Updates
Posted on: August 15, 2023

POWER OUTAGE

Large power outage reported in the Norcross area. Estimated time of restoration 10:00.

Power Outage Alerts & Updates
Posted on: August 8, 2023

CivicReady Alert

Norcross Power has detected a large outage in the Mitchell Road/ Buford Highway area. Crews are enroute to investigate further. 

Power Outage Alerts & Updates
Posted on: July 21, 2023

POWER OUTAGE

There is a power outage reported on Dogwood Circle. Crew is enroute to investigate further.

Power Outage Alerts & Updates
Posted on: July 17, 2023

POWER OUTAGE

Power Outage reported in the Holcomb Bridge Road/ Thrasher Street area. Crew is enroute to investigate further. Additional alerts will follow as more information is available.

Power Outage Alerts & Updates
Posted on: July 4, 2023

POWER OUTAGE

There has been an outage reported in the Autry, W.P'tree, Lum Howell, Lake Dr. area. Crew is enroute to investigate further.

Power Outage Alerts & Updates
Posted on: July 3, 2023

POWER OUTAGE

Outage reported in the Newbury/ Brookhollow area. Crew is enroute to investigate further. 

Power Outage Alerts & Updates
Posted on: June 25, 2023

POWER OUTAGE UPDATE

Majority of outage has been restored. Dogwood Circle still experiencing an outage. Crew enroute to that location to investigate.

Power Outage Alerts & Updates
Posted on: June 25, 2023

POWER OUTAGE

Weather has caused an outage in the Norcross area. Over 400 customers affected. Crews are enroute to investigate further. Additional updates will follow.

Power Outage Alerts & Updates
Posted on: June 22, 2023

POWER OUTAGE

Majority of customers have power restored. Cause was located in the Pinnacle Point subdivision. 43 customers still without service. If there is a fault underground in the area, the outage time is estimated to be 6 or more hours. Click to View

Power Outage Alerts & Updates
Posted on: June 22, 2023

POWER OUTAGE

There has been a power outage reported in the Beaver Ruin and Brook Hollow area. Crew has been diepatched to investigate further. More updates will follow.

Power Outage Alerts & Updates
Posted on: June 6, 2023

OUTAGE UPDATE

Confirmed conductor on the ground is cause of outage. Estimated time of restoration- 5:30 to 6:00 AM.

Power Outage Alerts & Updates
Posted on: June 6, 2023

POWER OUTAGE

Power Outage in the Beaver Ruin and Brook Hollow area. Crew is enroute to investigate further.

Power Outage Alerts & Updates
Posted on: May 29, 2023

POWER OUTAGE

There is a Power Outage in the Beaver Ruin & Brookhollow area due to a car damaging a pole on Brookhollow. Restoration is estimated to take place before 12:00 PM.  Click to View Power Outage Alerts & Updates
Posted on: May 12, 2023

POWER OUTAGE

Outage reported in the Newbury & Wexford  area. Crews are enroute to restore.

Power Outage Alerts & Updates
Posted on: April 1, 2023

OUTAGE

There has been an outage reported for Newbury Rd and Ferentz Trace. Crew is en route to investigate further.

Power Outage Alerts & Updates
Posted on: March 23, 2023

OUTAGE

Outage reported on Cochran Dr & Valley Rd. Crews enroute. Advised pole struck by vehicle.

Power Outage Alerts & Updates
Posted on: February 11, 2023

OUTAGE UPDATE

Update- Estimated Time of Restoration is 30-45 minutes barring any further issues.

Power Outage Alerts & Updates
Posted on: February 11, 2023

OUTAGE

There has been a large power outage reported on the Norcross Power System. Crews are enroute to investigate and restore. Further notifications will follow regarding anticipated restoration time.

Power Outage Alerts & Updates
Posted on: January 13, 2023

POWER OUTAGE

There is a large power outage reported in the Brook Hollow area. Crews are enroute to investigate. Updates to follow.

Power Outage Alerts & Updates
Posted on: January 12, 2023

Severe Storms Expected on Thursday, January 12th from Noon until Tonight.

The National Weather Service is forecasting a strong to severe line of storms associated with a strong cold front is expected to impact north and central Georgia Thursday afternoon into Thursday evening. The li...
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Power Outage Alerts & Updates
Posted on: January 3, 2023

Advisory for Potential Severe Weather

Gwinnett County has been placed in an "Elevated" risk category for severe weather and is currently under a Tornado Watch. Primary Threats & Impacts Any of the following are possible: - Damaging Winds > 60 mph - Tornadoes - Flash Flooding...Click to View Power Outage Alerts & Updates
Posted on: December 24, 2022

NOTIFICATION

Norcross Power customers, In an effort to mitigate potential outages, customers are being asked to conserve electric usage where possible. The current weather temperature has the potential to overload system equipment causing failure. This is the time to ...Click to View

Power Outage Alerts & Updates
Posted on: December 24, 2022

OUTAGE UPDATE

Current outage involves Ferentz Trace and Newbury Rd. Estimated Time of Restoration has increased to 2 to 3 hours. Crews are working to identify and correct the issue. 

Power Outage Alerts & Updates
Posted on: December 24, 2022

OUTAGE

There is a power outage currently at the Ferentz Trace subdivision. Crews are working to restore. Estimated Time of Restoration is 30 Minutes. More alerts will follow if additional time is expected to restore.

Power Outage Alerts & Updates
Posted on: December 21, 2022

Winter Weather Advisory

Gwinnett County's Office of Emergency Management has provided city officials with the attached Winter Weather Awareness Statement regarding the approaching cold front, for December 21, 2022. We will continue to monitor the situation, and will provide upda...Click to View

Power Outage Alerts & Updates
Posted on: December 12, 2022

Tree Removal Schedule for Today on Thrasher Street between Autry and Holcomb Bridge.

Public Works will be having a dangerous tree removed on Thrasher Street between Autry and Holcomb Bridge today.  Intermittent lane closures along Thrasher will be needed to complete the job.    Click to View Power Outage Alerts & Updates
Posted on: November 28, 2022

OUTAGE UPDATE

Update- Additional time is needed for repairs- as more issues have been discovered causing the current outage. This will extend the estimated time of restoration to 10:30 PM.

Power Outage Alerts & Updates
Posted on: November 28, 2022

OUTAGE UPDATE

Update- Crew still troubleshooting. issue has been narrowed down. Estimated time of restoration- 30 to 60 minutes. Further updates will continue hourly if not restored earlier.

Power Outage Alerts & Updates
Posted on: November 28, 2022

OUTAGE

Customers in the Chastain Manor and Adams Vineyard are experincing a power outage. Crew is enroute to investigate further in an effort restore. An additional update will be sent with further information at 9:00 if the outage is on-going.Click to View

Power Outage Alerts & Updates
Posted on: November 21, 2022

Tree Removal Scheduled for Today, November 21st and Tomorrow, November 22nd.

Arborists at SavATree determined a tree located on Hunter St. to be more than 40% dead and deemed a hazard. 

The City of Norcross scheduled a tree removal for today, November 21st, and tomorrow, November 22nd. During the removal process, Hunter St...

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Power Outage Alerts & Updates
Posted on: November 20, 2022

Tree Removal Scheduled for Tomorrow, November 21st and Tuesday, November 22nd.

Arborists at SavATree determined a tree located on Hunter St. to be more than 40% dead and deemed a hazard. 

The City of Norcross scheduled a tree removal for tomorrow, November 21st and Tuesday, November 22nd. During the removal process, Hunter S...

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Power Outage Alerts & Updates
Posted on: November 20, 2022

Tree Removal Scheduled for Tomorrow, November 21st and Tuesday, November 22nd.

Arborists at SavATree determined a tree located on Hunter St. to be more than 40% dead and deemed a hazard. 

The City of Norcross scheduled a tree removal for tomorrow, November 21st and Tuesday, November 22nd. During the removal process, Hunter S...

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Power Outage Alerts & Updates
Posted on: November 18, 2022

Tree Removal Scheduled for Monday, November 21st and Tuesday, November 22nd.

Arborists at SavATree determined a tree located on Hunter St. to be more than 40% dead and deemed a hazard. 

The City of Norcross scheduled a tree removal for next week on Monday, November 21st and Tuesday, November 22nd. During the removal proces...

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Power Outage Alerts & Updates
Posted on: November 10, 2022

Information Regarding Hurricane Nicole

As Hurricane Nicole makes its way inland,  we expect strong winds and the potential for some flooding, which could result in loss of power from downed trees.  Gradual weakening in the storm will occur but rain/wind impacts will remain a...Click to View Power Outage Alerts & Updates
Posted on: October 24, 2022

OUTAGE

There has been an outage detected in the Wexford Drive and Ambers Apartments area. Crew is enroute to investigate. More information will follow if issue is not resolved within an hour of this notification.

Power Outage Alerts & Updates
Posted on: October 10, 2022

POWER OUTAGE

Norcross Power customers in the Newbury & Wexford Rd. areas are currently experiencing a power outage. Crew is enroute to investigate further. If this outage is estimated to take longer than an hour, another update will be sent.  Click to View

Power Outage Alerts & Updates
Posted on: September 27, 2022

Information Regarding Hurricane Ian

Hurricane Ian is expected to create some potential for flooding as the storm passes east of Norcross and possibly even strong winds. This could result in loss of power from downed trees.  As a Tree City and Platinum Green Community, the City of ...Click to View Power Outage Alerts & Updates
Posted on: August 22, 2022

Disregard Bills Prior to June 4-July 4

We have been made aware that bills with a service date prior the current bill’s June 4th-July 4th, were e-mailed out to customers.  Please disregard any bills that have a due date prior to the current one, due 08/15/2022. We are contact...Click to View

Power Outage Alerts & Updates
Posted on: August 11, 2022

OUTAGE

OUTAGE- A dead limb has fallen off of Buford Hwy and has taken lines down. Crew is working to isolate damage from system. Estimated time of restoration is 15 to 30 minutes.

Power Outage Alerts & Updates
Posted on: July 27, 2022

POWER OUTAGE

In the Seven Norcross area, there will be a 30 to 60 minute outage between the hours of 10:15 and 12:30. This is to repair the damage from the construction incident yesterday. Thank-You for your patience.

Power Outage Alerts & Updates
Posted on: July 26, 2022

OUTAGE UPDATE

Power has been restored temporarily in the Seven Norcross area. Contractors enroute to make permanent repair. There will be a short-term outage tomorrow for cable transfer. That outage duration should be 5 to 15 minutes.

Power Outage Alerts & Updates
Posted on: July 26, 2022

POWER OUTAGE

Outage reported in the Seven Norcross/ Thrasher area. Crew enroute.

Power Outage Alerts & Updates
Posted on: July 13, 2022

OUTAGE UPDATE

Outage caused by brief high winds causing tree limbs to fall across main line. Crew has closed main breaker to hold. 

Power Outage Alerts & Updates
Posted on: July 13, 2022

OUTAGE

There has been a large outage reported on the Norcross Power System. This outage affects 500 plus customers in the area indicated on social media. Crews are investigating. There is no need to respond to this message. If you have specific...Click to View

Power Outage Alerts & Updates
Posted on: June 18, 2022

OUTAGE UPDATE

All power should be restored at this time. If you are still experiencing an outage, please call 678-421-2069 and report your address to our call center. 

Power Outage Alerts & Updates
Posted on: June 17, 2022

OUTAGE UPDATE

In the areas of Brookhollow, Newbury, and Pinnacle. There will be an outage to clear and repair a downed line. This should last 60 to 90 minutes.

Power Outage Alerts & Updates
Posted on: June 17, 2022

OUTAGE UPDATE

Circuit 1392 (see street list) was hit the hardest by the storm. Estimating an additional 6-8 hours for restoration. Crews are working to clear & replace lines.

Power Outage Alerts & Updates
Posted on: June 17, 2022

OUTAGE UPDATE

Power has been restored to the Mitchell Rd area. Working to restore Circuit 1382 (see street list) Estimated 90-120 minutes.

Power Outage Alerts & Updates
Posted on: June 17, 2022

Power Outages Due To Storm

Outage due to storm. 2,000 plus customers out of power. Crews on site & more enroute. Assessments taking place. Updates to follow.

Power Outage Alerts & Updates