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Police Department

Show All Answers

1. How do I report a crime or suspicious activity?

The Norcross Police Department depends on you to help fight crime in your neighborhood to make our communities a safe place to live, work, and play. You can send us a message on our Facebook Page (Norcross Police Department), our Hispanic Facebook Page (Norcross Policia), call our anonymous tip line at 770-448-6457, or call our main number 770-448-2111.

2. Where do I pay a citation issued by a Norcross Police Officer?

If your ticket was issued by a Norcross Police Officer, you will need to come to the City of Norcross Municipal Court or you may also contact them directly at 770-448-2173.

3. Where is the Norcross Police Department located?

The Norcross Police Department is located at 65 Lawrenceville Street, Norcross GA 30071.

4. How can I obtain a criminal history check?

With a Criminal History Request Form signed by the individual to be checked and valid identification, the Norcross Police Department can perform a criminal history check only within the state of Georgia for a $20 fee. Our Records Department is open 8:00 a.m. - 5:00 p.m. Monday - Friday

5. Can I report a complaint anonymously?

Yes. All anonymous complaints will be investigated as long as sufficient information is provided. Anonymous tip line 770-448-6457.

6. How can I compliment an officer/employee?

You may compliment an employee by contacting the Norcross Police Department and asking for their supervisor at 770-448-2111, or you may send a letter of commendation to the Norcross Police Department, 65 Lawrenceville Street, Norcross, GA 30071.

7. How do I file a complaint on an employee or officer of the Norcross Police Department?

For Complaints, any person who witnesses or has direct knowledge of suspected misconduct may initiate a complaint. Complaints may be filed in person, by telephone, email, letter, or by completing and mailing a Citizen's Complaint Form to: Captain Beverly Parnell Norcross Police Department 65 Lawrenceville Street Norcross, GA 30071 Telephone: 770-448-2111 E-mail: complaints@norcrosspd.com

8. My vehicle was impounded. How can I get it back?

You may contact the Norcross Police Department at 770-448-2111, or come to the Records Department 8:00 a.m. – 5:00 p.m. Monday through Friday for instructions on getting your vehicle returned.

9. How do I find out about a neighborhood watch program in my community?

You may contact our Community Outreach Officer.

10. What should I do if my property is lost or stolen?

If your property has been lost or stolen, you should file a report as soon as possible in person at the Norcross Police Department, 65 Lawrenceville Street, Norcross, GA 30071 or contact us at 770-448-2111.

11. How do I find out about crime in my neighborhood?

Visit crimereports.com, which is a free service to sign up for your area. You can also view published reports by month on the City of Norcross PD Crime Stats page. 

Crime Reports

12. How can I expunge my criminal record?

Expungement / Record Restriction requires the following documentation: 1. A completed expungement application form 2. A Georgia criminal history 3. Copy of ID 4. Certified copy of the disposition The cost is $25. You will need to appear in person to our Records Department at 65 Lawrenceville Street, Norcross, GA 30071.

13. Can I hire an off duty officer to work a special event that I am having?

Yes; however, you will need to contact Captain Doug Morphis to coordinate off duty employment at 770-448-2111, ext. 2319 or dmorphis@norcrosspd.com

14. Can an officer unlock my car if I have locked my keys inside?

The police department does not unlock vehicles; however, if a child or pet is locked inside they will contact the Fire Department.

15. I am interested in becoming a police officer, what are the requirements?

-You must be 21 years of age or older
-High school diploma/GED
-U.S. Citizen
-Valid drivers license

16. How can I obtain my property from the evidence/property?

You may contact Allison Thomas, Property/Evidence Technician at 770-448-2111, ext. 2309 or allison.thomas@norcrosspd.com.

17. Can I get fingerprints done at the Norcross Police Department?

This service is not provided by the Norcross Police Department.

18. Is it possible to get extra patrol while on vacation?

Yes, please contact communications at 770-448-2111 for a COAP Form (Check Often As Possible).

19. Does the police department check child restraint seats?

Yes. The Norcross Police Department has several officers certified as child restraint technicians. Please call 770-448-2111, to set up an appointment.

20. How do I file an Open Records Request?

Open Records Requests can be submitted online at JustFOIA, from the Records Department in person, via fax request to 678-802-6792, via email request to records@norcrosspd.com, or by phone at 770-448-2111. After the first 15 minutes is it $22.29 per hour.

21. How can I obtain a copy of a police report?

Incident reports are available within 3-5 business days and may be requested online at JustFOIA, from the Records Department in person, or via email (only with a personal email address; send email to records@norcrosspd.com). The Records Department is open 8:00 a.m. – 5:00 p.m. Monday through Friday.

22. How can I obtain a copy of an accident report?

Accident reports are available within 3-5 business days and may be requested in person, via email (only with a personal email address; send email to records@norcrosspd.com), or through www.buycrash.com. Video possibly available from JustFOIA. The cost is $5.

23. How can I get a copy of an incident report?

Incident/accident reports are available within 3-5 business days and may be requested online at JustFOIA, from the Records Department in person or via email (records@norcrosspd.com). Contact the records department @ 678-421-2050 for fees. Those involved in the incident/accident will require submitting a personal email address.

24. I am interested in becoming a Communications Officer, what are the requirements?

To become a Communications Officer with the Norcross Police Department, you must - Be a minimum of 18 years of age - High school diploma / GED - U.S. Citizen - Valid Georgia Drivers License.

25. I am interested in becoming a police officer, what are the requirements?

To become a police officer with the Norcross Police Department you must: -Be minimum age of 21 years; -High school diploma/GED -U.S. Citizen -Valid drivers license.

26. What does CALEA stand for?

Commission on Accreditation for Law Enforcement Agencies The on-site assessment, conducted by a team of trained assessors verifies the agency’s compliance with standards by checking its proofs and interviewing operations and management personnel. The assessors also conduct a public hearing to elicit citizens’ comments. The lead assessor writes a detailed report of the team’s finding, which is forwarded through staff to the Board of Commissioners. During hearings conducted at its three annual meetings, the Commission evaluates assessment reports, receives testimony, and either awards or defers accreditation. Upon achieving accreditation the agency must be re-accredited every three years in order to maintain its status.

27. What are the benefits of being Accredited?

Benefits of Accreditation: 1) Controlled Liability Insurance Costs; 2) Stronger defense against lawsuits and citizen complaints; 3) Greater accountability within the agency; 4) Support from government officials; 5) Increased community advocacy Recognition for excellence.

28. What are the benefits of State Certification?

Certification status represents a significant professional achievement. Certification acknowledges the implementation of policies and procedures that are conceptually sound and operationally effective. The benefits of certification include: 1) Confirmation that agency practices are consistent with progressive professional standards 2) Greater operational and administrative effectiveness 3) Enhanced understanding of agency policies and practices 4) Greater public confidence in the agency 5) Recognition in the field of outstanding achievement 6) Reduced liability potential 7) Greater governmental and community support.

29. How can I compliment an officer/employee?

You may compliment an employee by contacting the Norcross Police Department and asking for their supervisor or you may send a letter of commendation to the address listed below. Norcross Police Department 65 Lawrenceville Street Norcross, GA 30071 770-448-2111.

30. How do I file a complaint against an officer or employee?

For Complaints, any person who witnesses or has direct knowledge of suspected misconduct may initiate a complaint. Complaints may be filed in person, by telephone, email, letter, or by completing and mailing a Citizens Complaint Form to Detective David Aguilar as follows: Telephone: 770-448-2111, ext. 2317 E-mail: complaints@norcrosspd.com Address: Norcross Police Department 65 Lawrenceville Street Norcross, Georgia 30071.

31. I am interested in becoming a police officer, what are the requirements?

To become a police officer with the Norcross Police Department you must: -Be minimum age of 21 years; -High school diploma/GED -U.S. Citizen -Valid drivers license.

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