Frequently Asked Questions

With a Criminal History Request Form signed by the individual to be checked and valid identification, the Norcross Police Department can perform a criminal history check only within the state of Georgia for a $20 fee. Our Records Department is open 8:00 a.m. - 5:00 p.m. Monday - Friday

For Complaints, any person who witnesses or has direct knowledge of suspected misconduct may initiate a complaint. Complaints may be filed in person, by telephone, email, letter, or by completing and mailing a Citizen's Complaint Form to: Captain Beverly Parnell Norcross Police Department 65 Lawrenceville Street Norcross, GA 30071 Telephone: 770-448-2111 E-mail: complaints@norcrosspd.com

You may contact our Community Outreach Officer.

Visit crimereports.com, which is a free service to sign up for your area. You can also view published reports by month on the City of Norcross PD Crime Stats page. 

Expungement / Record Restriction requires the following documentation: 1. A completed expungement application form 2. A Georgia criminal history 3. Copy of ID 4. Certified copy of the disposition The cost is $25. You will need to appear in person to our Records Department at 65 Lawrenceville Street, Norcross, GA 30071.

You may contact Allison Thomas, Property/Evidence Technician at 770-448-2111, ext. 2309 or allison.thomas@norcrosspd.com.

Yes. The Norcross Police Department has several officers certified as child restraint technicians. Please call 770-448-2111, to set up an appointment.

Open Records Requests can be submitted online at JustFOIA, from the Records Department in person, via fax request to 678-802-6792, via email request to records@norcrosspd.com, or by phone at 770-448-2111. After the first 15 minutes is it $22.29 per hour.

Incident reports are available within 3-5 business days and may be requested online at JustFOIA, from the Records Department in person, or via email (only with a personal email address; send email to records@norcrosspd.com). The Records Department is open 8:00 a.m. – 5:00 p.m. Monday through Friday.

Accident reports are available within 3-5 business days and may be requested in person, via email (only with a personal email address; send email to records@norcrosspd.com), or through www.buycrash.com. Video possibly available from JustFOIA. The cost is $5.

Incident/accident reports are available within 3-5 business days and may be requested online at JustFOIA, from the Records Department in person or via email (records@norcrosspd.com). Contact the records department @ 678-421-2050 for fees. Those involved in the incident/accident will require submitting a personal email address.

To become a Communications Officer with the Norcross Police Department, you must - Be a minimum of 18 years of age - High school diploma / GED - U.S. Citizen - Valid Georgia Drivers License.

To become a police officer with the Norcross Police Department you must: -Be minimum age of 21 years; -High school diploma/GED -U.S. Citizen -Valid drivers license.

Commission on Accreditation for Law Enforcement Agencies The on-site assessment, conducted by a team of trained assessors verifies the agency’s compliance with standards by checking its proofs and interviewing operations and management personnel. The assessors also conduct a public hearing to elicit citizens’ comments. The lead assessor writes a detailed report of the team’s finding, which is forwarded through staff to the Board of Commissioners. During hearings conducted at its three annual meetings, the Commission evaluates assessment reports, receives testimony, and either awards or defers accreditation. Upon achieving accreditation the agency must be re-accredited every three years in order to maintain its status.

Benefits of Accreditation: 1) Controlled Liability Insurance Costs; 2) Stronger defense against lawsuits and citizen complaints; 3) Greater accountability within the agency; 4) Support from government officials; 5) Increased community advocacy Recognition for excellence.

Certification status represents a significant professional achievement. Certification acknowledges the implementation of policies and procedures that are conceptually sound and operationally effective. The benefits of certification include: 1) Confirmation that agency practices are consistent with progressive professional standards 2) Greater operational and administrative effectiveness 3) Enhanced understanding of agency policies and practices 4) Greater public confidence in the agency 5) Recognition in the field of outstanding achievement 6) Reduced liability potential 7) Greater governmental and community support.

You may compliment an employee by contacting the Norcross Police Department and asking for their supervisor or you may send a letter of commendation to the address listed below. Norcross Police Department 65 Lawrenceville Street Norcross, GA 30071 770-448-2111.

For Complaints, any person who witnesses or has direct knowledge of suspected misconduct may initiate a complaint. Complaints may be filed in person, by telephone, email, letter, or by completing and mailing a Citizens Complaint Form to Detective David Aguilar as follows: Telephone: 770-448-2111, ext. 2317 E-mail: complaints@norcrosspd.com Address: Norcross Police Department 65 Lawrenceville Street Norcross, Georgia 30071.

To become a police officer with the Norcross Police Department you must: -Be minimum age of 21 years; -High school diploma/GED -U.S. Citizen -Valid drivers license.

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