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Event Policies & FAQs

Event Policies & FAQs

You have questions, we have answers! We get it, when you're getting ready to attend a big event you want to be prepared. While some policies vary from event to event, and you should always check with the event's website as well, the following policies hold true for most events organized by the City of Norcross.

How does COVID-19 affect city events?

Events are subject to change/cancellation at any time due to COVID-19. Event organizers and city officials work closely together to monitor and implement measures as needed to accommodate the ever-changing local data and guidance from the CDC and Health Department. Indoor events are subject to capacity limits and are at higher risk for cancellation. Sanitizing stations will be available, and masks are strongly encouraged. Every effort is being made to move forward with events as planned, with modifications and safety measures in place as needed. Cancellation remains a last resort, but the health and safety of our community will always be our highest priority. For the most up-to-date information about a specific event, be sure to frequently visit the event webpage.

Are there any prohibited items?

Please be mindful of other guests by not blocking the view; tents and umbrellas are not permitted. Glass and drones are also not permitted.

Can I bring my camera?

Sure, we love to see all of the fun photos and videos that are shared of our events! Unless a specific band or vendor has their own requirement, photography and videography will always be welcomed—just make sure not to bring a drone, as drone use is against city ordinance. Be sure to tag and share with us on social! FB @cityofnorcrossga | IG @cityofnorcross | #cityofnorcross #norcrossga #downtownnorcross #aplacetoimagine

Can we bring a cooler with food/drink?

Coolers with outside food and beverages including alcohol are allowed at any city/co-sponsored event. Just remember that glass is prohibited, and to keep open containers inside the Downtown Norcross Open Container District (at an event, this is easily marked by the barriers).

What is the alcohol policy?

Did you know that Downtown Norcross is an open container district? Grab a cold one to-go from any of our downtown businesses and walk over to the event. Outside coolers with alcohol are also allowed at any city/co-sponsored event—just no glass, please.

Will there be food/drink available for purchase?

Absolutely! You can catch some of your favorite food vendors at our events. Our downtown businesses are also happy to put together a to-go picnic for you, or you can grab to-go beverage (yep, alcoholic, too!) to stroll around in our Downtown Norcross Open Container District. Check out the event page for more information.

Can I bring my pet?

Pets love Norcross events, too! Just make sure to always keep your furry friends on a leash and help keep our parks clean.

How close can we be to the railroad?

Remember, Norcross is an active railroad crossing location. For your own safety, please do NOT use the areas on either side of the train tracks for setting up blankets/chairs, watching fireworks, etc. When a train passes by at high speeds, it can create a strong vacuum of displaced air that has the potential to pull under even large, heavy objects (i.e., you!) within 15 feet of the tracks.

Where can we park?

You can view our Downtown Parking Map anytime to plan your route ahead of most events! Please note, some larger events like Red, White & BOOM! (our July 3rd celebration) do close off roads, preventing access to some downtown parking areas. In these cases a shuttle service is usually available from nearby church parking lots. Be sure to check out the event page for any specific parking information and unique event maps if available.

If you choose to park on the other side of Buford Highway and walk across to an event at Lillian Webb Park, please make sure to only cross at the crosswalks at Mitchell and Holcomb Bridge for your safety and that of passing traffic.

Are events ADA accessible?

We take pride in ensuring Downtown Norcross is accessible for all residents. City Hall's parking lot is usually designated an ADA Parking Lot for larger events, and volunteers are available with golf carts to shuttle those in need of extra assistance between the lots and activity areas. Paved sidewalks also line the streets of Downtown Norcross and cut paths through the parks.

Will there be bathrooms onsite?

Bathroom options vary from event to event depending on event size and location, but rest assured there will be one! Indoor events and some parks have their own facilities; for other outdoor locations and large-scale events portable bathroom stations are brought in.

What happens if it rains?

A lot of time, expense and energy goes into the planning of large-scale events; if at all possible, an event organizer wants an event to happen as much as you do, and will only cancel if safety is a real concern. Event organizers closely monitor weather conditions leading up to an event, and in some rare instances a forecast may indicate a clear call 24 hours or more in advance. More often, event organizers are left watching hourly precipitation forecasts up until the Nth hour, as patterns move and change. The call to cancel, postpone or alter an event due to rain or severe weather is not always the city's to make—some events are third-party. As soon as a call has been made and the city alerted, a notification will be sent out to subscribers of the city's mass notification system, CivicReady, via the "Events" category. We strongly encourage you to subscribe to CivicReady; this is the fastest, most reliable method the city has to communicate a cancellation. The process of updating the multiple platforms and other third-party sources an event may have been promoted on understandably takes time, and there may be some delays between updates from source to source.

How do I sign up to get alerts about events?

For event promotion, be sure to follow us on social and sign up for our monthly newsletter and weekly events eblast. For alerts about major real-time changes to an event (cancellation, rain plans), be sure to subscribe to the city's mass notification system, CivicReady, and select the "Events" category from among the list of alert topics. Visit the Stay Connected page for easy access to all subscription options.

Can I set up a booth or hand out flyers at an event?

To discover vendor opportunities at city events, please visit our Eventeny site. As a certified green community, we do our part by cutting back on flyers/paper when we can.

How do I get my event listed on your website and/or social?

In order to be listed and promoted on city platforms, an event must be classified as a "city event" or "co-sponsored event." To learn more about qualifying as a "co-sponsored" event, visit our Host an Event in Norcross page.