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The original item was published from 12/17/2020 6:36:17 PM to 1/18/2021 12:00:04 AM.

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City of Norcross News

Posted on: December 17, 2020

[ARCHIVED] City Hall Drive-through Window Temporarily Closed

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Our General Government Administration Department (the department that handles payments for utilities, among other services) is temporarily short-staffed due to unforeseen, non-COVID related circumstances. In order to better assist customers during this temporary period (no longer than a month), the department has decided to close the drive-through window so staff can be reassigned to other services. For those of you who like to use the drive-through to pay bills so as to avoid coming into the building, we wanted to assure you that there are still many other contactless ways to make a payment. These include:
 
*Drop-box for checks/money orders (No Fee)
 
*E-check online $2.50
 
*Auto-draft (Free & processed once a month around the 7th)
 
*Credit/Debit cards online or IVR (2.5% fee based on the payment amount)
 
If you have any questions or concerns, please contact GGA  at 770-448-2122 or gga@norcrossga.net. 

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