Public Works

In the event of missed sanitation pickups or to schedule bulk pickup, call waste management at 678-495-0058.

Department Statement

At the Norcross Department of Public Works, we are committed to operating a safe, reliable, open, and innovative department with uncompromising integrity.

Department of Public Works Mission, Vision and Values.

Responsibilities

The infrastructure of the City of Norcross is maintained by the Director and staff of the Public Works Department. The responsibilities of the department include the maintenance of roads, stormwater, sanitation, parks, and recreation.

The Street Division maintains approximately 81 lane miles. The department repairs and maintains sidewalks, medians, shoulders and ditches within the right-of-way of the city's streets. Roads and sidewalks are paid for by the general fund of the city, through SPLOST, or through grants submitted by city staff.

The stormwater utility falls under the purview of the Public Works Department. A stormwater fee is charged to control and improve the discharge of water from property to meet EPD standards. The fees are used to improve and maintain drainage, to reduce flooding, property damage and to comply with new state and federal regulations. The City of Norcross worked hard to create a fair and equitable stormwater fee schedule. Property owners in the city pay only $2.17 per 100 square feet of impervious area.

Come relax in our city's beautiful parks, among winding sidewalks, gorgeous landscapes and spectacular trees. 

In 1988, Norcross converted from a city-operated solid waste collection system to a privately operated system. The city offers refuse collection through a contractual agreement with Waste Management for both residential and business collection. Residential collection is done once weekly at the curb. Back door or side yard pickup is provided to residential customers who are disabled. Medical certification is required for this service. Commercial dumpster customers may be serviced from one to six times per week based on the volume of waste generated.