Accreditation/Certification

CALEA Accreditation Public Comment Portal

We are currently undergoing the CALEA accreditation recertification process for 2026. The first CALEA Service Member assessment will take place in March 2026; ahead of this, a portal for public comment as part of the accreditation will be open for a minimum of 60 days.

The Accreditation Public Comment Portal is now open as of January 5, 2026; it will close March 6, 2026. Click the button below to access the portal and submit your comment.

The City of Norcross Police Department was first accredited in 1997. Administered by the Commission on Accreditation for Law Enforcement Agencies (CALEA), the accreditation program requires agencies to comply with 480 state-of-the-art standards in four basic areas: policy and procedures, administration, operations and support services.

Every four years, the department must undergo an on-site assessment as part of its effort to maintain its international accreditation. This process verifies that the department continues to meet specifically defined professional standards.

Agencies that display exceptional performance during their on-site evaluations are eligible to receive the CALEA Flagship Award. The Norcross Police Department was awarded Flagship status in 2007 and 2010.

The State of Georgia Certification Program is managed by the Georgia Association of Chiefs of Police and consists of 108 standards that are similar to the CALEA accreditation process as well as several standards that are unique to Georgia laws and procedures.

Certification is a progressive and time-proven way of helping law enforcement agencies calculate and improve their overall performances. The foundation of certification lies in the promulgation of standards containing a clear statement of professional objectives. Participating agencies conduct a thorough self-analysis to determine how existing operations can be adapted to meet these objectives. When the procedures are in place, a team of trained assessors verifies that applicable standards have been successfully implemented. The process culminates with a decision by a joint executive committee that the agency has met the requirements for certification.

Certification status represents a significant professional achievement. Certification acknowledges the implementation of policies and procedures that are conceptually sound and operationally effective.